Your privacy matters

At Building Trust Boulder (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and any related digital communications.

By accessing or using our website, you agree to the terms outlined in this policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

Personal Information You Provide

We collect information directly from you when you:

• Submit a contact form or inquiry
• Apply to become a nanny or caregiver
• Request placement services as a family
• Sign up for newsletters or resources
• Complete our intake or screening forms

This may include:

• Full name
• Email address
• Phone number
• Physical address (optional)
• Family or childcare needs
• Employment history (for caregivers)
• Emergency or contact information (as applicable)

Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited and time spent on site
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide nanny placement services
• Match families with caregivers based on your needs and preferences
• Communicate with you regarding applications, services, or updates
• Improve website functionality and user experience
• Send newsletters or educational content (you may opt out at any time)
• Fulfill legal, tax, or contractual obligations

We do not sell or share your personal information for marketing purposes.

3. Data Sharing and Disclosure

We may share your information with:

• Background check providers (with your consent)
• Payroll/tax partners (when assisting with household payroll setup)
• Third-party service providers (e.g., web hosting, email marketing tools)
• Legal authorities if required by law or to protect our legal rights

All data shared is limited to what is necessary and handled under confidentiality agreements where applicable.

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, misuse, or loss. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal data only as long as necessary to:

• Fulfill the purposes for which it was collected
• Meet legal or regulatory requirements
• Maintain business or archival records

6. Cookies and Tracking Technologies

Our website may use cookies and similar tools to:

• Save your preferences for future visits
• Analyze site traffic and usage
• Enhance user experience

You can choose to disable cookies through your browser settings, although some features of the site may not function properly as a result.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access or request a copy of the personal data we hold about you
• Request corrections or updates to your data
• Request deletion of your data, where legally permissible
• Opt out of marketing communications

To exercise these rights, please contact us at privacy@buildingtrustboulder.com.

8. Children’s Privacy

Our services are designed for parents and caregivers. We do not knowingly collect personal information from children under 18 without verifiable parental consent. If we learn that a minor’s data has been collected improperly, we will delete it promptly.

9. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Building Trust Boulder
📧 privacy@buildingtrustboulder.com
📍 Boulder, CO
📞 585-820-0808